Privacy Policy

Residences at Piney Shores (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a leasing inquiry, create a resident portal account, or use any online services provided through Entrata.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

We may collect information you voluntarily submit, including:

• Name

• Contact information (email, phone, address)

• Employment information

• Rental history

• Date of birth

• Application details

• Payment information (processed securely by Entrata)

• Information provided in contact forms, maintenance requests, and resident portal accounts

B. Information Collected Automatically

Entrata’s system may automatically collect:

• IP address

• Browser and device details

• Usage data (pages visited, time spent, referring links)

• Cookies and tracking data

This helps improve site performance, customer service, and security.

2. How We Use Your Information

We use your information to:

• Process rental applications

• Create and manage resident accounts

• Communicate regarding leasing, services, and inquiries

• Process rent payments and fees

• Schedule tours

• Respond to maintenance requests

• Improve our website and services

• Comply with legal and regulatory obligations

• Protect the safety and integrity of our property and operations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Entrata (our website and property management platform)

• Background screening services

• Payment processors

• Maintenance vendors

• Marketing partners for property-related communications

• Legal or regulatory agencies when required

• Insurance providers when necessary

All third parties are required to safeguard your information and use it only as authorized.

4. Cookies & Tracking Technologies

We may use:

• Cookies

• Analytics tools

• Web beacons

• Session tracking

You may disable cookies in your browser, but some features may not function correctly.

5. Data Security

We implement technical and administrative safeguards to protect your information.
Entrata uses encryption and industry-standard security protocols to protect sensitive data.

However, no online system is entirely secure, and we cannot guarantee absolute protection.

6. Your Privacy Rights

You may have the right to:

• Request access to your data

• Request corrections or updates

• Request deletion when legally permitted

• Opt out of marketing communications

• Limit certain uses of your information

Contact us using the information in Section 10 to submit a request.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
Please review their policies before providing personal information.

**8. Children’s Privacy (Under 18)

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect, maintain, or solicit personal information from anyone under 18.
If we discover that we have unintentionally collected information from a minor, we will delete it promptly.

If you believe a minor has submitted information through our site, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy as needed.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website signifies your acceptance of these changes.

10. Contact Us

For questions or privacy requests, contact:

Residences at Piney Shores
11700 League Line Rd
Conroe, Texas 77304
Email: [email protected]
Phone:713-782-2426